Exam Study Sheet

ERP as a headache concept resounds as a stiff midland randomness centering nirvana E re every(prenominal)yone involved in sourcing, producing, and have a bun in the ovening the societys yield prunes with the same information, which eliminates redundancies, centralises wasted time, and removes misinformation. Learning outcomes Buffet believes In concentrate Investing and believes that exclusively Investors should look at five features 1 . The induction with which the long-term economic characteristics of the backup can be evaluated 2.The certainty with which concern can be evaluated, both as to Its energy to realize the tumesce(p) potential of the tune and to wisely employ Its cash f crusheds 3. The certainty with which perplexity can be counted on to channel the reward from the tune to the sh atomic number 18holders earlier than to Itself 4. The purchase price of the business the degree by which an investors purchasing-power return is bring down from his gross r eturn Innovation finding new six trump out practices of innovation Find your relevant edgeAssemble innovation hotho practises Reward risk takers restrain diversity Look around Mix practitioners and developers Social entrepreneurship going kilobyte Social Responsibility implies that an brass section has a responsibility to society. Corporate indemnity reflects the position a company takes on social and political issues. sustainable or Green describes systems that minimize damage to the environment. Energy consumption breakdown of Power Usage in The Typical Data Centre For gubbins and to every(prenominal)ow for automatic updates and backup, the majority of computer equipment is never completely chuck out down.It draws energy 24 hours a day. Percentage lighting/humidifier power diffusion units air conditioners Ups IT equipment Chiller E waste State Refers to discarded, obsolete or broken electronic devices Sustainable IT disposal Refers to the safe disposal of MIS assets at the end of their life cycle Electronic Product Stewardship Canada (PEPS) an industry tie beam that educates and encourages e-waste control Recent International laws restrict the use of hazardous fabrics.Moors justice has made technological devices smaller, cheaper, and faster, allowing more people from all income take aims to purchase figuring equipment. This increased demand is causing numerous environmental issues. State refers to drives, newspaperwoman cartridges, cell phones, pods, orthogonal hard drives, TVs, Vicars, DVD players, microwaves, and so on. Greener IT four slip instruction to save energy in a data center use outdoor air for cooling, cool high density argonas, use low power processors, incorporate cooling solutions, use server power vigilance, profane high efficiency power supplies, use overpopulation to consolidate servers.Organizational social ne iirking collar types of social networking an organization can implement Passive search Boomerangs marketing networks Passive Search?Finding people for new Jobs who are content and intersection pointive where they by dint of business networking sites. Boomerangs?Former employees returning to old Jobs. merchandising Networks?Using business networks for marketing and events Its a whole new knowledge domain Virtual World?An Internet resource which presents a AD virtual(prenominal) community.Virtual Organizations- interactive web presence for businesses and their guests. Virtual Workforce?working from home plate Or anywhere via the Internet. Tools for virtual workforce Mobile commerce (m-commerce)?ability to purchase goods and divine attends through a mobile device. Telemetric?The blending of pumped up(p) and wireless technologies for efficient electronic communication. Electronic tagging?the use of RIFF (radio absolute frequency identification) and other systems to identify and handleing digital assets. 4. Enterprise resource cookery ERP Failures Blaming ERP for the pickle that ma ny a company who has implemented ERP find themselves in is like blaming the CAD package for a poorly architect building. desire just about everything else, IT-enabling business processes is about using the justifiedly tools for the right reasons and executing. Enterprise resource planning integrates all departments and functions hat employees can shoot enterprisingness-wide decisions by viewing enterprise-wide information on all business operations.ERP flop organization tools Solution to incompatible activitys. Addresses the need for global information sharing. Avoids the expenditure of fixing legacy systems. Legacy Systems?are older computer applied science still in use. Functional Systems? serve single business departments or units. Legacy systems exist in personal computing as well as business Enterprise resource planning system amount data employees, orders, customers, sales, inventory 0 ERP- Global sales report,Global manufacturing report, global transportation repo rt Enterprise resource planning ERP desegregation Data fuse At the heart of all ERP systems is a database when a user enters or updates information in one module, it is immediately and automatically updated throughout the undefiled system Data ( essence) purchasing, accounting system and finance, manual resources, inventory, manufacturing, marketing and sales wherefore do organizations need integrations, if an ERP system contains one database that connects all applications together? intimately organizations operate functional silos, and each department happily has its own systems A company might purchase an ERP and then all of the functional silos would be on one system however, this doesnt happen very often in the real world ERP automates business processes such as order fulfilment?taking an order from a customer, shipping the purchase, and then billing for it.With an ERP system, when a customer assistance representative takes an order from a customer, he or she has all th e data necessary to complete the order. When one department finishes with the order, it is automatically routed via the ERP system to the next department. To find out here the order is at any point, a user needs only to log in to the ERP system and track the order.ERP systems automate business processes, for example, order fulfillment When a guest Service Representative (CARS) takes an order from a customer, he or she has all the information necessary to complete the order (the customers credit military rank and order history, the companys inventory levels, and the delivery schedule) ERP process flow Datacentre sales/quote/order warehouse pack/ship receiving returns accounting/billing/payment The organization before ERP Multiple functional systems fork up set up for the unique needs of each department but can non be integrated across the enterprise document management, workflow, ERP Etc The organization after ERP A central processing needs of each functional unit bandage havi ng data sharing across the enterprise. Core and extended ERP factors The evolution of ERP ERP material planning, order entry, distribution, general ledger, accounting, shop floor control Extended ERP scheduling, forecasting, competency planning, commerce, warehousing, logistics ERP -II project management, knowledge management, workflow management, customer relationship, human resource, portal capabilityCore ERP components tralatitious components embarrassd in most ERP systems and they primarily focus on internal operations Extended ERP components extra components that meet the organizational needs not covered by the nubble components and primarily focus on external operations Core and extended ERP components Three most common core ERP components 1 . invoice and finance 2. achievement and materials management 3.Human resource Accounting and finance ERP component manages accounting data and financial processes within the enterprise with functions such as general ledger, a ccounts payable, accounts receivable, budgeting, and asset management Dudley Harley-Davidson Canada (DDCD), the exclusive Canadian distributor of Harley- Davidson motorcycles, has improved inventory, turnaround time, margins, and customer satisfaction?all with the capital punishment of a financial ERP system Production and materials management ERP component handles the variant aspects of takings planning and execution such as demand forecasting, toil scheduling, Job cost accounting, and superior control Production and materials management ERP components This witness displays the ordinary ERP drudgery planning process. The process begins with forecasting sales in order to plan operations. A dilate production schedule is highly-developed if the product is produced, and a materials requirement plan is completed in the product is purchased. Sales forecasting 0 operations planning 0 detailed scheduling/production, 0 materials requirement planning, purchasing Human resource ERP component tracks employee information including payroll, legal requirements of multiple Jurisdictions and tax authorities Extended ERP components include Business intelligence Customer relationship management generate orbit managementE-business Business intelligence describes information that people use to support their decision-making efforts Customer relationship management involves managing all aspects of a customers relationships with an organization to increase customer loyalty and retention and an organizations profitability Supply stove management involves the management of information flows mingled with and among stages in a supply kitchen range to maximize core supply chain effectivity and profitability E-business means conducting business on the Internet, not only buying and selling, but also Irving customers and collaborating with business partners Primary Users and Business Benefits of Enterprise Applications Enterprise application CRM, SCM, ERP characters parenting/CSS, customers, accosting finance logistics Integration Middleware Several different types of software that sit between and provide connectivity for two or more software applications The connected corporation Enterprise application integration middleware Takes a new approach to middleware by packaging ordinarily used applications together, reducing the time required to integrate applications from multiple vendorsMeasuring ERP winner with the Balanced bill of fare The Four Primary Perspectives of the Balanced Scorecard great deal and scheme financial, internal business process, customer, learning and growing Balanced Scorecard is a mea authorizedment system whose aim is to clarify the companys vision and strategy and translate them into actions. It starts with the customer Customer?To achieve our vision, how should we appear to our customer. Financial -To survive financially, how should we be appearing to our shareholders? Internal Business Process?To satisfy our shareholders and customers, what business processes mustiness we excel at? Learning and Growing?To achieve our vision, how go away we sustain our ability to change and improve? Successful ERP projects share 3 attributes 1. Overall fit Off the rack Off the rack and well-kept to fit Custom made 2.Proper business analysis Successful companies occur up to 10 percentage of the project budget on a business analysis 3. Solid implementation plans A plan is needed to monitor the quality, objectives, and timeliness Overall fit This refers to the degree of gaps that exist between the system and the business process. A well-fitting ERP has no major process gaps and very few minor ones Proper business analysis The best way to determine which fit strategy is right is to conduct a everlasting(a) business analysis. Successful companies normally spend up to 10 percent of the project budget on a business analysis. Chapter 5 trading operations commission and Supply filament Management SECT ION 5. OPERATIONS trouble over view Operations Management Fundamentals MM in Business randomness Systems Role in MM SECTION 5. 2 SUPPLY CHAIN FUNDAMENTALS Supply Chain Fundamentals Information Systems Role in the Supply Chain Supply Chain Management Success Factors Future Supply Chain Trends Operations management foundations Production management describes all the activities managers do to help companies create goods. Operations management (MM) is the management of systems or processes that convert or transform resources (including human resources) into goods and services. A transformation process is often referred to as the technical core, especially in manufacturing organizations, and is the actual conversion of inputs to outputs.Operations management fundamentals Operations Involves the Conversion of Inputs into Outputs Example of Inputs, Transformation, and Outputs MM in business Typical MM activities include prediction Capacity planning Scheduling Managing inventory Assuri ng quality do and training employees Locating facilities Forecasting Estimating demand for a product/service Capacity training Determining the amount of space, equipment and throughput is needed to achieve the production targets. Scheduling Determining when the production volition occur. Managing inventory Ensuring raw materials will be available on time and in place and that work in progress and faultless goods have storage.Assuring quality Ensuring standards are met through sampling inputs, in process work and outputs. Motivating and training employees charm pay, benefits, scheduling, and direction, supervision and instructions. Locating Facilities Determining where to put production facilities and the cost effectiveness of near major markets or away from markets and close to transportation routes. pecking order of operational planning IS support for operations strategy depends on IS support for operations strategy depends on Level of available technology. Skill level of wor kers. Degree of vertical integration, to what degree the suppliers are owned (or partnered) with the company. Extent to which outside suppliers are used.SUB Strategic Business Unit?is a stand-alone business under a corporate umbrella Strategic contrivening?are the collection of decisions focus in doing the right things over a extended period of time MR. Systems?use sales forecast to make sure parts and materials are available Global Inventory Management Systems (SIMS)?locate, track and predict materials and components by installing GAPS in transportation vehicles Operational Planning and Control (POP&038C)?deals with day-to-day operations. Competitive MM strategy volt rouge competitive priorities that can add value for customers 1 . Cost 2. step 3. Delivery 5. Service 1 . Cost?key determinant in a customer purchase decision 2. Quality?product quality should reflect the exact requirements of a customer Process quality ensures a consistent error-free quality level.Several interna tional quality methodologies exist including Six Sigma Quality, SISSIES, IS014000, TTS, COMIC. An grant for students is for individual students or groups to research one of these methodologies to see when they started and by whom what objective is achieved and how what prominent companies use them today and why and what the advantages as well as disadvantages there are. 3. Delivery?fast and reliable 4. Flexibility?offering a wide variety of products to customers. Offering a choice of environmentally well-disposed products and services. 5. Service?New products revert to being commodities quickly. Often the distinguishing factor is the service provided by the supplier. M and the supply chain Supply chain consists of all parties involved, directly or indirectly, in the procurement of a product or raw material Supply chain management (SCM) involves the management of information flows between and among stages in a supply chain to maximize total effectiveness and profitability. The four basic components of Supply chain management (SCM) are Supply chain strategy Supply chain partners Supply chain operation Supply chain logistics Supply Chain Strategy. A company must have a plan for managing all the resources that go toward group meeting customer demand for products or services. Supply Chain Partners Companies chosen to deliver finished products, raw materials and services.Supply Chain Operations -Scheduling production activities, including jesting, packaging, and preparing for delivery. Supply Chain Logistics?product delivery process and elements including orders, warehouses, carriers, defective product returns and invoicing. A typical manufacturing supply chain Supplier, storage, manufacturing, storage (finished goods), distribution, retailer, customer A typical service supply chain Supplier, storage, service, customer SCM software can enable an organization to generate efficiencies within these steps different supply chain components. stupor of Efficient &038 Effective Supply Chain Management on Porters Five ForcesEffective and efficient SCM systems can enable an organization to Decrease the power of its buyers amplification its own supplier power Increase switching costs to reduce the threat of substitute products or services Create entry barriers thereby reducing the threat of new entrants Increase efficiencies while seeking a competitive advantage through cost leadership Organizations supply chain Supplier power + 5. 2 Supply Chain Fundamentals Supply chain fundamentals The supply chain has three main colligate 1 . Materials flow from suppliers and their upstream suppliers at all levels 2. Transformation of materials into semi-finished and finished products through the organizations own production process 3.Distribution of products to customers and their downstream customers at all levels Collecting, analyzing, and distributing transactional information to all relevant parties, SCM systems help all the different entities in the supp ly chain work together more effectively SCM has importantly improved companies forecasting abilities over the last few years A Typical Supply Chain for a Manufacturer Supplier/supplies 0 suppliers manufacturer (transformation)&1112 distributor retailers customer customers customer They need to determine all areas and potential threats that make the supply chain vulnerable. For example, An unusually bad date in Australia causes the eucalyptus harvest to fall short of expectation production levels, which causes the price to skyrocket The factory in Lit, Pennsylvania, is destroyed by a fire One of its transportation ships sinks A hurricane causes one of its transportation ships to be delayed The five basic supply chain management components Plan This is the strategic portion of supply chain management. A company must